Legal Terms & Conditions

Pic-Fix assumes that any photo, tape or other media that we are asked to restore or reproduce is free from any legal or intellectual property restrictions. Pic-Fix customers are responsible for garnering permissions and legal rights to any media provided to us. Pic-Fix is not responsible for acquiring rights or permissions, and will assume no legal liability for restoration or reproduction of provided materials.

For more information on photography rights and usage please perform a web search for "photo rights and reproduction." The law as it pertains to copying or reproducing media is not always straight-forward.


Here are some recommended steps prior to having your media reproduced or restored:

- Get permission from the photographer/copyright owner

- If that is unsuccessful, check to see if reproducing the image qualifies for “fair use.”

Photo paper, film and tape media is fragile, especially as it ages. We do our very best to take excellent care of all of your family items. Occasionally something is brought to us that is already damaged or dirty. In these cases we may not be able to restore the item(s) and we may need to charge a small fee for cleaning, repairing and testing the media (particularly film and tape items). It's extremely rare but some media can be damaged in the process of capturing the image. In the event this does happen Pic-Fix will not be financially responsible for any damage incurred while scanning, capturing or photographing provided materials.

We occasionally use customer's images to demonstrate our capabilities. Customer provided images may be used for promotional purposes, including but not limited to, using customer images or footage on the Pic-Fix website, on social media, in email campaigns and in print promotions.